Monitoring Driver Performance for Safe Employee Transport Operation

The performance of drivers largely decides the success and stability of any transport operation. Recent years have seen the proliferation of GPS devices, and most cabs on the road today have GPS device fitted in them. However, whether the device generates the right data and whether those are tracked by the supervisors/managers is questionable. One can blame the cheap GPS devices in the market and poor tracking software as major reasons. A sophisticated GPS device can gather lot of important metrics regarding driver performance which can help in identifying potentially risky drivers enabling supervisors to warn them at the right time. Let us examine some of the driver performance metrics that can help in establishing a safe employee transportation operation.

Speed Violations

Overspeeding is an indication of lack of patience and discipline and makes the driver erratic and risky. The number of speed violations and duration of the speed recorded by the GPS device can help manager decide on the risk profile of the driver. Most fatal accidents are result of over speeding and it is prudent to be watchful on this metric and share the feedback with drivers to avoid accidents.

Average Speed

Most drivers are not conscious of the average speed and would be happy to learn and adjust their driving behaviours. An average speed must be measured along the duration of the day to be able to provide constructive feedback. A driver doing trips during peak times might have a low average speed, which should be benchmarked against the average speed during those hours. Similarly, a driver doing duty in lean hours should be benchmarked against acceptable average speed in those hours.

On time / Late Arrival

This metric assumes significance in the IT/ITES industry as even a 5 minute delay in arrival can lead to loss in productivity and revenues for a company. With GPS tracking, geo-fencing and trip management, it should be easy to track and stay on top of this metric.

Scheduled vs. Actual KM

The difference occurs when drivers deviate from scheduled routes or tamper the odometers. In either case it directly results in inflated KMs and overpaying the vendors.

Harsh Events

An advanced GPS device comes with 3-axis accelerometer and extra sensors which helps detect core inherent driving patterns such as fast lane change, harsh braking, harsh cornering, sudden acceleration and other potentially risky manoeuvres. These metrics help in creating a comprehensive and accurate driver scorecard enabling managers to provide precise feedback to drivers and vendors.
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