IT Industry currently employs 10mn people and is poised to grow at an average CAGR of 8-9% in the next couple of years. Despite the automation wave threatening mundane jobs, the addition of new resources is likely to grow at the same rate as in the past. Currently, about 30-40% of the employees depend upon the company’s transportation service. With spends ranging from Rs.3000 to Rs. 8500 per employee per month towards transportation, it assumes a significant expenditure for most companies. Cost aside, transport operations are inherently complex, dynamic, and involves multiple stakeholders. With late-night operations and erratic drivers, safety risks pose a threat to companies. Few rape incidents by cab drivers in the past have led to strict transportation guidelines from Nasscom, FICCI, and local police authorities. Any delay or disruption in the transport operations can hurt the business significantly potentially resulting in loss of reputation and revenues. Hence, there is a definitive need for a comprehensive transport automation system to streamline operations, improve safety and achieve cost savings. Current challenges faced by IT companies
- Manual billing and reconciliation
- Lack of real-time visibility
- Manual coordination with high call volumes
- Inefficient routing
- A longer commute for employees
- Employee safety
- Excel report generation and maintenance
- No in-depth analytics