Introduction
A leading IT/ITeS company managing employee transport for over 5,400 employees across two cities relied on a fully manual system for scheduling, routing, and billing. This resulted in inefficient routes, underutilized vehicles, cost overruns, and frequent billing disputes. To optimize costs, improve utilization, and enhance employee satisfaction, the organization needed a scalable, automated transport management solution with real-time visibility and data-driven control.
Key Highlights
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Deployed Safetrax’s AI-led transport automation platform across two cities
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Automated route planning, scheduling, and real-time vehicle tracking
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Cluster-based pickup planning improved seating capacity utilization
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Live tracking, geofencing, and ETA visibility for employees and admins
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Automated billing with real-time audit trails reduced disputes
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Vehicle occupancy improved to 66%
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Daily helpdesk calls reduced by 92% (from 500 to 40)
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No-show incidents dropped by 87%
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Average transport cost per employee reduced by 12%
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Transport team operational costs lowered by 32%
