Introduction

A leading healthcare organization managing employee transport for over 3,000 employees across 9 locations in 4 cities faced fragmented operations, high hardware costs, and limited automation beyond a single site. Manual routing and scheduling at most locations resulted in inefficiencies and rising costs. The organization required a scalable, cost-efficient, and centralized transport automation platform to standardize operations and optimize employee mobility across all branches.

Key Highlights

  • Deployed AI-driven transport automation across 9 locations

  • Centralized control of employee transport operations across cities

  • Eliminated dependency on expensive third-party hardware and devices

  • Reused existing smartphones via the Safetrax Pulse app

  • Automated routing, scheduling, and real-time vehicle tracking

  • IVR/OTP-based boarding and deboarding for enhanced employee safety

  • Achieved 50% reduction in SaaS and hardware costs

  • Improved fleet operational efficiency by 12%

  • Seamless rollout completed without disrupting live operations